Returns & Exchanges

At CustomTent by ABCCANOPY, we want you to be completely satisfied with your purchase. If your custom apparel or gear doesn't meet your expectations, you can return eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number to start the return process for your custom products.

2

Prepare Your Package

Ensure the items are unworn and in their original packaging; include all tags and the printed return authorization slip inside the box.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing